Adactus Housing Group Ltd

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resident Inspectors

Adactus Housing Association Reception Checks August 2008

North Office, Elizabeth Street, Openshaw, Manchester

The inspectors thought that the office was easily accessible and clearly signed. It was reported that residdents could easily access the office by pubic transport and that information e.g useful telephone numbers and leaflets were available. Inspectors thought that the reception was clean, tidy and that there was a good customer feel.

The following recommendations were made:-

Purchase an electronic access button for reception door for disabled access.
This door is a fire door but other options are being looked into e.g a bell

Ensure water is available at all times
The water dispenser is regulary checked

Add a notice to say that toys are available
A sign is now in place in the reception area

Add a notice informing residents that private appointments are available
A sign is now in place in the reception area