Customer information
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Information for customers of Adactus Housing Association, Beech Housing Association and Chorley Community Housing can be found here in the Adactus Housing Group 'Information' section. Just use the powerful search to find what you want. Most customer information is relevant to all of these companies. If you want to see information that relates to only one company, please click on one of the links on the left or the logos below.
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Latest Articles
Adactus Group Structure
The Adactus Group Structure is a contractual partnership between four housing associations to gain economies of scale and to develop excellent services...
Complaints
The information below explains how we manage complaints made by tenants and residents about the service they receive from us. Please note that we publish s...
Dion Woods
Dion is the current Chair of Adactus Housing Association Ltd having replaced Jane Clayton as Chair in 2011.
Contact Us
The Group's Connect contact centre can be accessed by: CallConnect t: 0845 505 3355 for low rate calls from BT landlines with a BT contract. Calls ...
West - Local Offer
Offer: We will write to all residents who are having major works at least four weeks before the works start. How Measured: Information from Maintenance...
South Manchester - Local Offer
Offer: Performance information and feedback from surveys to be made available to all residents via a variety of mediums i.e. newsletter, online through twit...
Sefton - Local Offer
Offer: We will write to all residents who are having major works at least four weeks before the works start. How Measured: Information from Maintenance...
North Manchester - Local Offer
Offer: Performance information and feedback from surveys to be made available to all residents via a variety of mediums i.e. newsletter, online through twit...
Popular Articles
Lettings
The members of the Adactus Group Structure let over 1,000 homes every year. Each week, we have a number of readily available homes that are available ...
Working at Adactus
The members of the Adactus Group Structure employ over 550 staff in a variety of full-time, part-time and seasonal roles. The Group has been awar...
About Us
The members of the Adactus Group Structure are a group of housing associations that work closely together to provide and manage affordable housing for rent ...
Paying Your Rent
Rent is due one week in advance from the Monday of each week from the start of your tenancy. If you are a new tenant, your Lettings Officer will ...
Contact Us
The Group's Connect contact centre can be accessed by: CallConnect t: 0845 505 3355 for low rate calls from BT landlines with a BT contract. Calls ...
Board of Management
The activities of each member of the Adactus Housing Group is directed and overseen by a board of management. Each Board meets quarterly. Two strateg...
Neighbourhood Fund
The Neighbourhood Fund is a substantial pot of money controlled by our tenants and residents to support projects and initiatives in the local area. It...
Facebook and Twitter
With online social networking becoming ever more popular, The Adactus Housing Group and our subsidiaries now have a presence on Facebook and Twitter. ...
