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Customer information

Information for customers of Adactus Housing Association, Beech Housing Association and Chorley Community Housing can be found here in the  Adactus Housing Group 'Information' section.  Just use the powerful search to find what you want.

Most customer information is relevant to all of these companies.  If you want to see information that relates to only one company, please click on one of the links on the left or the logos below.

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Latest Articles

CCH Resident Board Member Election Policy

The policy sets out the process for electing residents to the board of Chorley Community Housing (CCH).

Assurance

In accordance with the principle of co-regulation, the members of the Adactus Group Structure have sought and achieved a number of accreditations from indep...

Tenants Requiring Extra Support Policy

We at Adactus will assist tenants who are appropriately housed in our properties to live independently. The support needed will be discussed and agreed with...

Lettings

The members of the Adactus Group Structure let over 1,200 homes every year. Each week, we have a number of homes that are readily available to let now...

Lovell

Lovell is a national social housing contractor/developer and a member of the Renaissance Consortium in Miles Platting.  Lovell has over 40 ye...

Investors In the Community

Investors in the Community is member of the Renaissance Consortium and a specialist organisation with experience of investment in private/public improvement...

Invoiced expenditure over £99.99

Following consultation with tenants about the government's transparency agenda, the members of the Adactus Group Structure decided in June 2012 to publish a...

Fire Safety Policy

Adactus Housing Group regards the promotion of fire safety measures as a mutual objective for employees at all levels of the organisation. It also recognise...

Popular Articles

Board of Management

Each member of the Adactus Group Structure is governed by a board of management. Each Board meets quarterly.  Two strategy events are also held each y...

Contact Us

The Group's Connect contact centre can be accessed by: CallConnect t: 0845 505 3355 for low rate calls from BT landlines with a BT contract.  Calls ...

Lettings

The members of the Adactus Group Structure let over 1,200 homes every year. Each week, we have a number of homes that are readily available to let now...

Working at Adactus

The members of the Adactus Group Structure employ over 550 staff in a variety of full-time, part-time and seasonal roles.  The Group has been awar...

Paying Your Rent

Rent is due one week in advance from the Monday of each week from the start of your tenancy.  If you are a new tenant, your Lettings Officer will ...

Facebook and Twitter

With online social networking becoming ever more popular, The Adactus Housing Group and our subsidiaries now have a presence on Facebook and Twitter.  ...

About Us

The members of the Adactus Group Structure are a group of housing associations that work closely together to provide and manage affordable housing for rent ...

Welfare Reform - What you need to know

The Welfare Reform Act was passed by Parliament in early 2012 and is set to completely change the way in which welfare benefits, including Ho...