The Adactus500 is one of the ways that the members of the Adactus Group Structure promote resident involvement.  It is an innovative way for us to get regular and representative feedback from residents on our services and plans for the future.

The Adactus500 was launched in February 2011 and achieved its first-year membership target of 220 people in June 2011.

Each year, we invite at least 500 residents to join the Adactus500 to take part in activities such as postal or online questionnaires, live online chats, focus group meetings and text messaging.  Invites are sent out to a random selection of residents.  Membership of the Adactus500 lasts for a fixed 12 month period.

When they first join-up, Adactus500 members tell us about the areas of our work that interest them the most.  This makes sure that we only contact Adactus500 members about consultations or activities that they are likely to want to do.

There is no pressure to get involved in every consultation or activity we make available.  Adactus500 members can take part in as many or few as they like.

In return for completed consultations or activities, Adactus500 members earn points which can be exchanged for a variety of vouchers to pay for grocery shopping, leisure activities and even charity donations.

It can all be done through the Adactus500 website if you choose.  Around half of Adactus500 members get involved this way with the other half preferring communication by post.

The Adactus500 website helps members:

• keep a track of their points balance
• keep their interests up to date
• view and sign-up for the activities currently on offer
• complete online questionnaires
• choose voucher rewards and redeem points

Joining up online is the simplest and easiest way to take part and about half of our customers choose this option.

If you have received an invitation to join the Adactus500, visit the Adactus500 website and register now!

You can view the feedback from all Adactus500 consultations by visiting the Adactus500 section of our blog.  Here we give you a summary of the main results, plus details of what we will do with the results.  We publish the results of all of our consultations using easy-to-read "infographics".

If you have anything to say about a particular consultation, you can leave your comments on our blog and we will provide you with a response.