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Adactus Housing Group

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Last updated 06/11/2014

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Contact Us

  • Contact centre

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    The Group's Connect contact centre can be accessed by:

     

    Telephone

    • Calling our Connect number, t: 0300 111 1133. Calls are charged at the same rate as 01 and 02 numbers and can be included in your free or discounted calls package. (NB our 0845 505 3355 number remains operational and is a more economical option for callers with certain BT landline and Vodafone contracts.)
    • CCH customers can call us using the connect number above.  The connect number is also available for emergencies.  e: enquiries@chorleych.co.uk
    • Renaissance - Miles Platting customers: Freephone 0800 234 6826 or t: 0161 203 2600; e: milesplatting@adactushousing.co.uk (For emergencies, please use 0800 234 6826 or 0161 203 2600).

     

    When contacting us by phone, you will be asked to select either,

    1 if your call is about a repair or maintenance issue; or

    2 if your call is about any other issue; or

    3 to be connected to an automated rent payment service. You will need you payment card details and credit or debit card to use this service.

    Calls may be recorded and used for training and security purposes. If you are requesting information about a tenancy or asking for a service, you will be asked for information to identify yourself. This is done for Data Protection Act purposes and to prevent and detect tenancy fraud.

    Our normal office opening hours are Monday-Friday 8am-6pm.  For emergency repairs outside of these hours, please call us on 0300 111 1133 and select the option for emergency contact.

     

    Email and online (Please do not use for emergencies)

    You can email us on info@adactushousing.co.uk or complete and submit the form below.  You can also get in touch using Facebook  or Twitter.

    Fields marked with * are required

     

  • Adactus Housing Group head office

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    Adactus Housing Group Ltd
    Turner House
    56 King Street
    Leigh
    WN7 4LJ

    Opening Hours: Monday - Friday (8:00am - 6:00pm)

  • Adactus Housing Association Miles Platting office

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    Adactus Housing Association Ltd
    542 Oldham Road
    Miles Platting
    Manchester
    M40 8BS

    Opening Hours: Monday - Friday (9:00am - 5:00pm) and Wednesday (9:00am - 6:00pm)

  • Chorley Community Housing head office

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    Chorley Community Housing Ltd
    Ann James House
    32-34 St Thomas Road
    Chorley
    PR7 1HR

    Opening Hours: Monday - Friday (8:45am - 5:00pm)

  • Media and press enquiries

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    Weber Shandwick handle all press enquiries for all members of the Adactus Housing Group.

    Please visit the Weber Shandwick website for more details.

    Contact:

    Dawn Hesketh on  0161 240 9006  or  07920 210836

    Kate Galloway on 0161 240 9000 or 07468 711042

    fax: 0161 228 3076

    email: adactuspressoffice@webershandwick.com

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  • 06/11/2014

    Updated by Athanasios Protopapas on 06/11/2014 13:32:12

    Comment: Improved text to help with tags

    Details: (show)

    Chapter titled "Contact centre" content changed.

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  • 11/09/2014

    Updated by Athanasios Protopapas on 11/09/2014 15:28:20

    Comment: Incorporated contact us form

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    Chapter titled "Contact centre" content changed.

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  • 10/09/2014

    Updated by Elesh Makwana on 10/09/2014 14:11:48

    Comment: Updated the cover photo.

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    Document Cover Image changed from "christina.png" to "Contact Centre.jpg".

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  • 08/09/2014

    Updated by Athanasios Protopapas on 08/09/2014 14:46:44

    Comment: New details for additional Weber Shandwick contact

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    Chapter titled "Media and press enquiries" content changed.

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  • 12/08/2014

    Updated by Chris Smith on 12/08/2014 14:03:15

    Comment: Updated Connect phone numbers, promoting 0300 as principal number.

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    Chapter titled "Contact centre" content changed.

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  • 06/01/2014

    Updated by Elesh Makwana on 06/01/2014 13:41:43

    Comment: Updated PR contact details.

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    Chapter titled "Media and press enquiries" content changed.

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  • 12/09/2013

    Updated by Athanasios Protopapas on 12/09/2013 10:54:42

    Comment: Amended formatting on Contact Centre chapter

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    Chapter titled "Contact centre" content changed.

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  • 12/09/2013

    Updated by Athanasios Protopapas on 12/09/2013 10:48:10

    Comment: Connect numbers for CCH, Renaissance Miles Platting number and email added under Contact Centre.

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    Chapter titled "Contact centre" content changed.

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  • 31/07/2013

    Updated by Athanasios Protopapas on 31/07/2013 13:12:47

    Comment: Additional mobile number under Press Media Contacts

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    Chapter titled "Media and press enquiries" content changed.

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  • 22/07/2013

    Updated by Elesh Makwana on 22/07/2013 11:35:58

    Comment: Inserted office opening hours.

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    Chapter titled "Adactus Housing Group head office" content changed.
    Chapter titled "Adactus Housing Association Miles Platting office" content changed.
    Chapter titled "Chorley Community Housing head office" content changed.

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  • 14/05/2013

    Updated by Athanasios Protopapas on 14/05/2013 15:26:47

    Comment: Added Miles Platting office map.

    Details: (show)

    Chapter titled "Chorley Community Housing head office" order changed from "3" to "4".
    Chapter titled "Media and press enquiries" order changed from "4" to "5".
    New Chapter added; title:"Adactus Housing Association Miles Platting office" image:"" order:"3".

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  • 03/04/2013

    Updated by Athanasios Protopapas on 03/04/2013 15:04:51

    Comment: Updated dedicated press office line.

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    Chapter titled "Adactus Housing Group head office" content changed.
    Chapter titled "Media and press enquiries" content changed.

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  • 26/02/2013

    Updated by Athanasios Protopapas on 26/02/2013 16:47:45

    Comment: Updated CCH contact us form link

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    Chapter titled "Contact centre" content changed.

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  • 26/02/2013

    Updated by Athanasios Protopapas on 26/02/2013 16:25:43

    Comment: Updated first paragraph with links to webcontact form and incorporated email address links.

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    Chapter titled "Contact centre" content changed.

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  • 26/02/2013

    Updated by Athanasios Protopapas on 26/02/2013 16:06:12

    Comment: Added separate email for CCH contact

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    Chapter titled "Contact centre" content changed.

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  • 07/09/2012

    Updated by Chris Smith on 07/09/2012 13:51:35

    Comment: New mobile number for press enquiries

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    Chapter titled "Media and press enquiries" content changed.

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  • 21/08/2012

    Updated by Athanasios Protopapas on 21/08/2012 16:33:54

    Comment: Updated contact details.

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    Chapter titled "Media and press enquiries" content changed.

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  • 09/07/2012

    Updated by Elesh Makwana on 09/07/2012 14:21:10

    Comment: Set the images to 100%.

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    Chapter titled "Adactus Housing Group head office" content changed.
    Chapter titled "Chorley Community Housing head office" content changed.

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  • 24/05/2012

    Updated by Athanasios Protopapas on 24/05/2012 12:28:35

    Comment: Added Press Office dedicated phone line. The line can also be used Out of Hours.

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    Chapter titled "Media and press enquiries" content changed.

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  • 17/05/2012

    Updated by Athanasios Protopapas on 17/05/2012 11:18:03

    Comment: Added more contact details for Press Office

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    Chapter titled "Media and press enquiries" content changed.

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  • 05/05/2012

    Updated by Chris Smith on 05/05/2012 18:53:26

    Comment: Amended Weber Shandwick contact number for May Bank Holiday weekend.

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    Chapter titled "Media and press enquiries" content changed.

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  • 29/03/2012

    Updated by Elesh Makwana on 29/03/2012 11:14:36

    Comment: Inserted images of the maps to work with the mobile site.

    Details: (show)

    Chapter titled "Chorley Community Housing head office" content changed.

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  • 29/03/2012

    Updated by Elesh Makwana on 29/03/2012 11:01:20

    Comment: Inserted images of the maps to work with the mobile site.

    Details: (show)

    Chapter titled "Adactus Housing Group head office" content changed.
    Chapter titled "Chorley Community Housing head office" content changed.

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  • 27/03/2012

    Updated by Athanasios Protopapas on 27/03/2012 08:44:27

    Comment: Added office name to CCH address details

    Details: (show)

    Chapter titled "Chorley Community Housing head office" content changed.

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  • 27/03/2012

    Updated by Athanasios Protopapas on 27/03/2012 08:41:54

    Comment: Updated CCH new office details

    Details: (show)

    Chapter titled "Chorley Community Housing head office" content changed.

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  • 01/11/2011

    Updated by Admin on 01/11/2011 12:38:36

    Comment: Alterations to capitalisation of MobileConnect etc

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    Chapter titled "Contact centre" content changed.
    New Tag assigned "CallConnect".
    New Tag assigned "MobileConnect".
    New Tag assigned "WebConnect".

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  • 18/10/2011

    Updated by Athanasios Protopapas on 18/10/2011 16:07:58

    Comment: More details added.

    Details: (show)

    Chapter title changed from "Media enquiries" to "Media and press enquiries".

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