Company

• Adactus Housing Group
• Adactus Housing Association
• Beech Housing Association
• Chorley Community Housing

• About Us
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • What we do
  • , Where we work
  • , How we are run
  • , How we get and spend money
  • , How to make a complaint
  • , Contact us
  • , Head office location
  • , Media and press enquiries
• Adactus Group Structure
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Current members
• Adactus Housing Association Ltd
  Companies:

  Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , History
  • , Governance
  • , Regulation
  • , Activities
  • , Company registrations
  • , Registered office
• Adactus Housing Group Ltd
  Companies:

  Adactus Housing Group

  Categories:

  Company Information

  Content:

  • Overview
  • , Governance
  • , Regulation
  • , Activities
  • , Company registrations
  • , Registered office
• Annual Reports
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Adactus Housing Association annual reports
  • , Beech Housing Association annual report
  • , Chorley Community Housing annual report
  • , Lune Valley Rural Housing Association annual report
• Assurance
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Current accreditations
  • , Independent health checks
• Beech Housing Association Ltd
  Companies:

  Beech Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , History
  • , Governance
  • , Regulation
  • , Activities
  • , Company registrations
  • , Registered office
• Best Companies
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information, Employment

  Content:

  • Overview
  • , Overall staff satisfaction at Adactus
  • , About Best Companies
• Board of Management
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Adactus Housing Group board members
  • , Adactus Housing Association board members
  • , Beech Housing Association board members
  • , Chorley Community Housing board members
• breathe
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association

  Categories:

  Accountability and Involvement, Company Information, Neighbourhoods

  Content:

  • Overview
  • , Neighbourhood Development
  • , Local Resident Involvement
  • , Climate Change
  • , Employability and Skills
• Charity Commission
  Companies:

  Adactus Housing Group

  Categories:

  Company Information

  Content:

  • Overview
• Chorley Community Housing Ltd
  Companies:

  Adactus Housing Group, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , History
  • , Governance
  • , Regulation
  • , Activities
  • , Company registrations
  • , Office location
• Chris Dickson
  Companies:

  Adactus Housing Group

  Categories:

  Company Information

  Content:

  • Overview
  • , Biography
  • , Board attendance
• Connect
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Introduction to connect
  • , The connect team
  • , Call-handling at connect
  • , Contacts (not just calls)
  • , Call volumes and performance
• Contact Us
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Contact centre
  • , Adactus Housing Group head office
  • , Adactus Housing Association Miles Platting office
  • , Chorley Community Housing head office
  • , Media and press enquiries
• Contacting us on behalf of a tenant
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information, Rent Matters, Tenancy Matters

  Content:

  • Introduction
  • , What to expect when you contact us on behalf of a tenant
  • , What to do if you contact us frequently on behalf of a tenant
  • , Professionals representing tenants
• Contacting us out-of-office hours
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information, Rent Matters, Repairs and Maintenance, Tenancy Matters

  Content:

  • Introduction
  • , Emergency repairs contact
  • , Other emergencies
  • , Non-emergency contact
• Contacting us: speech or hearing disabilities
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Text Relay
  • , Skip pre-recorded messages
• County Palatine Ltd
  Companies:

  Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , History
• Customer Contact Association Global Standard
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • The Customer Contact Association
  • , The Global Standard
  • , Connect and the Global Standard
• Customer Contact Service Standards
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Our contact service standards
• Data Protection and Access to Personal Information
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information, Complaints, Tenancy Matters

  Content:

  • Overview
  • , How we use your personal information
  • , Privacy and Confidentiality
  • , Supported Tenants
  • , Protecting Personal Information
  • , Access to Personal Information
  • , Data Protection Registration Details
• Equality and Diversity
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Definitions
  • , Our Approach as a Landlord
  • , Our Approach as an Employer
  • , Our Approach as a Purchaser
  • , Our Approach as a Contractor
  • , Equality & Diversity Impact Assessment
• Facebook and Twitter
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement, Company Information

  Content:

  • Find us on Facebook or Follow us on Twitter
  • , Facebook Links
  • , Twitter Links
  • , Adactus HA Twitter Feed
  • , Beech HA Twitter Feed
  • , Chorley Community Housing Twitter Feed
  • , Adactus Miles Platting Twitter Feed
  • , Lune Valley Rural Housing Association Twitter Feed
• Families with complex needs
  Companies:

  Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , Government policy for 'Troubled Families'
  • , Role of Adactus and Manchester City Council
• Family Housing Association (Manchester) Ltd
  Companies:

  Adactus Housing Group, Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
• Financial Statements
  Companies:

  Adactus Housing Group

  Categories:

  Accountability and Involvement, Company Information

  Content:

  • Overview
  • , Financial Statements 2011/12
• Fire Safety Policy
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Aims and objectives of the policy
  • , Fire Safety Management
  • , Fire Safety Training
  • , Fire Risk Assessment
  • , Fire Risk Monitoring
  • , Note
• Food Safety Policy
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Aims and objectives of the policy
  • , Hazard Analysis and Critical Control Points (HACCP)
  • , Food Safety Training
  • , Statutory Notice and Legal Proceedings
  • , Due Diligence
  • , Monitoring and Evaluation
  • , Note
• Grounds Maintenance Policy
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Objectives
  • , Our approach
  • , Monitoring and Evaluation
  • , Note
• Group Business Plan
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Mission
  • , Vision to 2033
  • , Objectives and medium term Goals
  • , Key risks
  • , Priority Projects 2013/14
• Group Health and Safety Policy
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , The Adactus Groups H&S Management System
  • , Legislation Compliance
  • , Note
• Harold Heaton
  Companies:

  Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Biography
  • , Board attendance
• Homes and Communities Agency
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
• Hospitality Policy
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Gifts
  • , Hospitality
  • , Acceptable hospitality
  • , Monitoring hospitality
  • , Note
• Housing Association
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
• Housing Corporation
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
• Industrial & Provident Society
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Definition
• James Tomkinson Memorial Cottages Trust
  Companies:

  Adactus Housing Group, Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , History
  • , Location
• Language Line
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , How to use Language Line
• Large Scale Voluntary Transfer
  Companies:

  Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
• Lune Valley Rural Housing Association
  Companies:

  Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , History
  • , Management services
  • , Lune Valley Starter Tenancy
  • , Lune Valley newsletter
  • , Financial Statements
  • , Lune Valley board member vacancy
• Miles Platting PFI
  Companies:

  Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , What is a PFI?
  • , History
  • , Location
  • , Local housing office
• National Housing Federation
  Companies:

  Adactus Housing Group

  Categories:

  Company Information

  Content:

  • Overview
• National Standards
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
• Newsletters
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement, Company Information, Neighbourhoods

  Content:

  • Overview
  • , Newsletters
• Online services
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Benefits of online services
  • , Web services available to all
  • , Tenant portal
• Palatine Home Ownership Ltd
  Companies:

  Beech Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , History
• Performance
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement, Company Information

  Content:

  • Overview
  • , Monitoring the organisation's performance
  • , What are the performance measures?
  • , Where is performance reported?
  • , Benchmarking
• Probity
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Background and Best Practice
  • , What happens if we do not follow the Probity Policy?
  • , Payments
  • , Gifts and Hospitality
  • , Housing Board Members, employees
  • , Employing Board Members or employees' close relatives
  • , Discretion
  • , Breaches of the Probity Policy
  • , Note