Company

• Adactus Housing Group
• Adactus Housing Association
• Beech Housing Association
• Chorley Community Housing

• Abandonment Policy and Procedure
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Tenancy Matters

  Content:

  • Overview
  • , Our approach
  • , Note
• Abbey Hey
  Companies:

  Adactus Housing Group, Adactus Housing Association

  Categories:

  Accountability and Involvement, Neighbourhoods

  Content:

  • Introduction
  • , Our Partners
  • , Our Activities
• About Us
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • What we do
  • , Where we work
  • , How we are run
  • , How we get and spend money
  • , How to make a complaint
  • , Contact us
  • , Head office location
  • , Media and press enquiries
• About your Rent Statement
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Money Matters, Rent Matters

  Content:

  • Overview
  • , Your rent statement explained
  • , Understanding your Rent Statement
  • , Checking your balance online
• Adactus Group Structure
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Current members
• Adactus Housing Association Ltd
  Companies:

  Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , History
  • , Governance
  • , Regulation
  • , Activities
  • , Company registrations
  • , Registered office
• Adactus500
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement

  Content:

  • Overview
  • , History
  • , How it works
  • , Rewards
  • , Adactus500 Website
  • , Feedback
• Adactus500 Scrutiny Panel
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement

  Content:

  • Overview
  • , What does the panel scrutinise?
  • , 2013-14 Scrutiny Topics
  • , How are the Panel members selected?
  • , What does the Scrutiny Panel do?
  • , How can other residents get involved?
• Adelphi Street, Preston
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Development

  Content:

  • Overview
  • , Location
• Affordable Rent
  Companies:

  Adactus Housing Association

  Categories:

  Lettings

  Content:

  • Definition
• Aids and Adaptations
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Aids and Adaptations

  Content:

  • Applying for an adaptation if you live in one of our properties
  • , The cost of adaptations
  • , Minor adaptations
  • , Major adaptations
• Aindow Court
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Ambergate
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Annual Reports
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Adactus Housing Association annual reports
  • , Beech Housing Association annual report
  • , Chorley Community Housing annual report
  • , Lune Valley Rural Housing Association annual report
• Arcon House
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Ashdown Close, Southport
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Development

  Content:

  • Overview
  • , Location
• Asset Management Strategy 2012-2015
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement, Repairs and Maintenance

  Content:

  • Overview
  • , Objectives
  • , Health & Safety
  • , Responsive Repairs
  • , Relet Work
  • , Property Audits
  • , Gas Servicing
  • , Grounds Maintenance
  • , Garages
  • , Caretaking and Cleaning Services
  • , Programming
  • , Planned Works
  • , Resident Involvement
  • , Cyclical Works
  • , Aids and Adaptations
  • , Disposal
  • , Sustainability Strategy
  • , Community Energy Saving Programme (CESP)
  • , Carbon Management Plan
  • , Procurement
  • , AHG Procurement of Materials
• Assurance
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Current accreditations
  • , Independent health checks
• AYUPP - Adactus Young Unemployed Persons Package
  Companies:

  Adactus Housing Group, Adactus Housing Association

  Categories:

  Employment, Neighbourhoods

  Content:

  • Overview
  • , About AYUPP
• Baker House, Miles Platting
  Companies:

  Adactus Housing Group, Adactus Housing Association

  Categories:

  Development

  Content:

  • Overview
  • , Location
• Best Companies
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information, Employment

  Content:

  • Overview
  • , Overall staff satisfaction at Adactus
  • , About Best Companies
• Board of Management
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Adactus Housing Group board members
  • , Adactus Housing Association board members
  • , Beech Housing Association board members
  • , Chorley Community Housing board members
• Botany Brow, Talbot Road, Chorley
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Development

  Content:

  • Overview
  • , Location
• breathe
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association

  Categories:

  Accountability and Involvement, Company Information, Neighbourhoods

  Content:

  • Overview
  • , Neighbourhood Development
  • , Local Resident Involvement
  • , Climate Change
  • , Employability and Skills
• Brian Moran
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  People

  Content:

  • Overview
  • , Biography
  • , Areas of responsibility
• Bridge Court
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Brook Court
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Business Enterprise Start up Training (B.E.S.T.)
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association

  Categories:

  Employment

  Content:

  • Overview
  • , Background
  • , Support and Funding
  • , How it will work
  • , Our Aims
• Butler Court
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Calder Avenue
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Cannell Court
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• Central Debt Collection Services (CDCS) - Enforcement Division
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Money Matters, Rent Matters, Tenancy Matters

  Content:

  • Overview
  • , How to avoid being in this situation
  • , How can your landlord help
  • , Contacts
• Choice-based Lettings
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Definition
• City View - Greyhound Bridge, Lancaster
  Companies:

  Adactus Housing Group, Adactus Housing Association, Chorley Community Housing

  Categories:

  Development

  Content:

  • Overview
  • , Location
• Co-regulation
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Accountability and Involvement

  Content:

  • Overview
• Compensation
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Complaints

  Content:

  • Overview
  • , Types of Compensation Offered
• Complaints
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Complaints

  Content:

  • Overview
  • , Making a Complaint
  • , Complainants
  • , Formal Complaints
  • , Designated Persons
  • , The Housing Ombudsman
• Condensation & Mould
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Repairs and Maintenance

  Content:

  • Keep your home free from condensation and mould
  • , What is damp and condensation?
  • , How to recognise condensation
  • , How to avoid condensation and mould
  • , Dealing with mould growth
• Connect
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Introduction to connect
  • , The connect team
  • , Call-handling at connect
  • , Contacts (not just calls)
  • , Call volumes and performance
• Contact Us
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Contact centre
  • , Adactus Housing Group head office
  • , Adactus Housing Association Miles Platting office
  • , Chorley Community Housing head office
  • , Media and press enquiries
• Contacting us on behalf of a tenant
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information, Rent Matters, Tenancy Matters

  Content:

  • Introduction
  • , What to expect when you contact us on behalf of a tenant
  • , What to do if you contact us frequently on behalf of a tenant
  • , Professionals representing tenants
• Contacting us out-of-office hours
  Companies:

  Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information, Rent Matters, Repairs and Maintenance, Tenancy Matters

  Content:

  • Introduction
  • , Emergency repairs contact
  • , Other emergencies
  • , Non-emergency contact
• Contacting us: speech or hearing disabilities
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Text Relay
  • , Skip pre-recorded messages
• Cope Close
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Lettings

  Content:

  • Overview
  • , Location
• County Palatine Ltd
  Companies:

  Adactus Housing Association

  Categories:

  Company Information

  Content:

  • Overview
  • , History
• Credit Unions in your area
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Money Matters

  Content:

  • What is a credit union?
  • , What are the benefits of a credit union?
  • , Who can join a credit union?
  • , List of Credit Unions
• Crummock Road, Preston
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Development

  Content:

  • Overview
  • , Location
• Customer Contact Association Global Standard
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • The Customer Contact Association
  • , The Global Standard
  • , Connect and the Global Standard
• Customer Contact Service Standards
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Company Information

  Content:

  • Overview
  • , Our contact service standards
• Dalton Fold, Moor Road, Croston
  Companies:

  Adactus Housing Group, Adactus Housing Association, Beech Housing Association, Chorley Community Housing

  Categories:

  Development

  Content:

  • Overview
  • , Listed amongst the Top 50 UK Affordable Housing Developments
  • , Location