Adactus Housing Group Ltd

In May and June of this year we sent our Annual Tenant Satisfaction Survey to all our tenants in Miles Platting (we will be surveying our other Adactus tenants later in the year so don’t worry if you were not surveyed).

We had an overwhelming response and we would like to say a HUGE thankyou to each and every person who returned their completed survey. The results were really encouraging. Here’s just a ‘snippet’ of what tenants told us:

- More than four fifths are satisfied with the overall service we provide and almost two thirds feel we’ve improved since last year!

- Almost all are satisfied with the service they receive from our staff and four fifths are happy with our repairs and maintenance service!

- More than half the tenants feel their area is changing for the better and satisfaction with the neighbourhood is increasing year on year!

As promised, the lucky winners were drawn out of the hat from the returned responses after the competition deadline, all of whom will have received a letter to inform them of their £100 prize, which they can choose to receive either in the form of shopping vouchers or a donation to a charity of their choice:

Mr Daniel Worthington                       Mr Richard Fryer
Ms Sharon                                        M Donoghue
Mrs Sheila Shaw                               Mr Kenneth Cunningham
Ms Helen Corry                                 Mrs Ann McDonagh
Mrs Mavis Barker                              Ms Anne Moore 
Mr Mabebenga

Well done to everyone who was ‘picked’ and again thankyou to everyone who responded. Look out for the overall summary results to be published later in the year within the Miles Platting newsletter.