Local offers are launched today, 31 March 2011. Our local offers are our agreement with you on how to tailor services that we are delivering in your area. Offers have been developed around Home (repairs services and quality of accommodation and external areas), Neighbourhood (anti social behaviour and estate management) and Tenant Involvement and Empowerment (communication, customer care and involvement in decision making). The offers were devised in partnership with residents so they are based on evidence of what is …

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