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Adactus Housing Group

Customer information

Information for customers of Adactus Housing Association, Beech Housing Association and Chorley Community Housing can be found here in the  Adactus Housing Group 'Information' section.  Just use the powerful search to find what you want.

Most customer information is relevant to all of these companies.  If you want to see information that relates to only one company, please click on one of the links on the left or the logos below.

AHA logo   BHA logo   CCH logo

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Latest Articles

Rent Increases

The Government has established a framework for registered providers to follow when setting and increasing rents.   The rents set are: social rent a...

Lynne Garsden

Lynne is currently a board member of AHG, AHA, BHA and CCH. Lynne is also a member of the Performance, Scrutiny and Audit Committee.

Invoiced expenditure over £99.99

Following consultation with tenants about the government's transparency agenda, the members of the Adactus Group Structure decided in June 2012 to publish a...

Grounds Maintenance Policy

Adactus is committed to providing aesthetically pleasing external communal areas which enhance our properties and improve the living experience of...

Snow and Ice Procedure

We will ensure that Caretakers and staff have all the required personal protective equipment, but it will be the responsibility of the individual to maintai...

Annual Reports

Our Tenants' Annual Report highlights the key areas our tenants have prioritised during an Adactus500 consultation.  The report includes performance,&n...

Retirement Living

The members of the Adactus Group Structure provide a wide-range of rented properties and services for people over the age of 55.  We call these service...

Adactus500

The Adactus500 is an innovative way for us to get regular and representative feedback from residents on our services and plans for the future.  Visit ...

Popular Articles

Contact Us

The Group's Connect contact centre can be accessed by:   Telephone Calling our Connect number, t: 0300 111 1133. Calls are charged at the same rat...

Board of Management

Each member of the Adactus Group Structure is governed by a board of management. The Group operates an overlapped board structure so that some members are ...

Welfare Reform - What you need to know

The Welfare Reform Act was passed by Parliament in early 2012 and is set to completely change the way in which welfare benefits, including Ho...

Lettings

The members of the Adactus Group Structure let over 1,200 homes every year. Each week, we have a number of homes that are readily available to let now...

Your Tenancy Agreement

Your Tenancy Agreement is an important legally binding document that details your rights and responsibilities as a tenant.  If you have any queries abo...

Employment, Training & Skills Development

Adactus Housing Group provide a number of apprenticeship opportunities throughout the year and are hoping to increase the number of positions offered in the...

Paying Your Rent

Rent is due one week in advance from the Monday of each week from the start of your tenancy.  If you are a new tenant, your Lettings Officer will ...

Facebook and Twitter

With online social networking becoming ever more popular, The Adactus Housing Group, our subsidiaries and local neighbourhood teams maintain a presence on F...