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Last updated 21/12/2016

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Adactus500

  • Overview

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    The Adactus500 is an innovative way for us to get regular and representative feedback from residents on our services and plans for the future.

     
    Visit www.adactushousing.co.uk/adactus500 to join!

  • History

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    The Adactus500 was launched in February 2011 and achieved its first-year membership target of 220 people in June 2011.

    The membership was renewed in February 2012 and stood at 259 for the 2012/13 financial year.

    Membership of the Adactus500 was limited to 500+ residents per year, but following comprehensive consultation with residents, from April 2013 the Adactus500 is now open to any tenant or leaseholder of Adactus Housing Association, Beech Housing Association or Chorley Community Housing.

    As at December 2016, total membership now stands at 1500 current residents.

    Up until December 2016  we have carried out 219 activities and received 12,440 submissions from 1172 different residents. 

    In July 2016, the Adactus500 won "Excellence in Digital Involvement" at the TPAS National finals.

  • How it works

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    Any tenant or leaseholder of Adactus Housing Association, Beech Housing Association or Chorley Community Housing* can join the Adactus500 to take part in activities such as postal or online questionnaires, online chats, focus group meetings, scrutiny panel meetings and text messaging.  When they first join-up, Adactus500 members tell us about the areas of our work that interest them the most.  This makes sure that we only contact Adactus500 members about consultations or activities that they are likely to want to do.

    There is no pressure to get involved in every consultation or activity we make available.  Adactus500 members can take part in as many or few as they like.

    In return for completed consultations or activities, Adactus500 members earn points which can be exchanged for a variety of rewards.

    It can all be done through the Adactus500 website. If residents do not have access to the internet, residents can contact us to register to take part by post. However, only a limited number of key consultations will be posted out, and so residents are requested to sign up online if they possibly can to make sure they have the chance to complete the most activities.  Key consultations are defined as “consultation on a policy that would directly affect the service received by all residents”.

    In 2016 we introduced premium membership to alow residents to level up once they have completed 5 photo tasks. Premium members are given the opportunity to submit many more activities.

     

    *unless they are in breach of their tenancy and subject to legal action.

     

    Adactus500 how it works

  • Rewards

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    We award points for every activity completed. Point levels vary according to how much time commitment is required. From time to time we may adjust the points available if we need to change the incentives offered.

    In return for completed consultations or activities, Adactus500 members earn points which can be exchanged for a variety of vouchers to pay for grocery shopping, leisure activities and even charity donations. The vouchers currently on offer are:

    •Sainsbury's
    •Tesco
    •Amazon
    •Love2shop
    •Vue cinema
    •Charity Vouchers

     
    Adactus500 members can also choose to redeem their points as a credit on their rent account.

    Adactus500 members can redeem their points easily through the Adactus500 website. If they do not have access to the internet, points can be redeemed by telephone via the Connect contact centre.

     

  • Adactus500 Website

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    The Adactus500 website helps members:

    • keep a track of their points balance & view their points history
    • keep their interests up to date
    • view and sign-up for the activities currently on offer
    • complete online questionnaires
    • choose voucher rewards and redeem points

     

    In April 2015 we launched the mobile version of the Adactus500 allowing people to take part direct from their smartphone. We’ve also introduced photo tasks to make use of this technology.

    Joining up online is the simplest and easiest way to take part  so visit the Adactus500 website and register now!

     

  • Feedback

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    You can view the feedback from all Adactus500 consultations by visiting the Adactus500 section of our blog.  Here we give you a summary of the main results, plus details of what we will do with the results.  We publish the results of all of our consultations using interactive infographics.

    If you have anything to say about a particular consultation, you can leave your comments on our blog and we will provide you with a response.

  • Infographic

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    To see more information about membership levels, activities and outcomes please click on the interactive graphic below

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  • 21/12/2016

    Updated by Suzannah Robinson on 21/12/2016 11:19:32

    Comment: stats updated

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    Chapter titled "History" content changed.

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  • 19/07/2016

    Updated by Suzannah Robinson on 19/07/2016 11:27:17

    Comment: vouchers updated

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    Chapter titled "Rewards" content changed.

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  • 19/07/2016

    Updated by Suzannah Robinson on 19/07/2016 11:21:20

    Comment: updated info

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    Chapter titled "History" content changed.

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  • 25/05/2016

    Updated by Jon Jackson on 25/05/2016 15:43:15

    Comment: Added hyperlink to Adactus500 website

    Details: (show)

    Chapter titled "Overview" content changed.

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  • 26/02/2016

    Updated by Suzannah Robinson on 26/02/2016 17:24:49

    Comment: content added

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  • 13/01/2016

    Updated by Jon Jackson on 13/01/2016 11:47:55

    Comment: Updated adactus500 stats for 2015, up to date as at January 2016

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    Chapter titled "History" content changed.

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  • 05/08/2015

    Updated by Jon Jackson on 05/08/2015 08:04:20

    Comment: Update content

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    Chapter titled "Infographic" order changed from "0" to "8".
    Chapter titled "Infographic Stats" deleted.

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  • 04/08/2015

    Updated by Jon Jackson on 04/08/2015 16:37:54

    Comment: Added mobile option for infographic

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    New Chapter added; title:"Infographic Stats" image:"" order:"8".

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  • 04/08/2015

    Updated by Jon Jackson on 04/08/2015 16:32:53

    Comment: Content updated

    Details: (show)

    Chapter titled "Overview" content changed.
    Chapter titled "History" content changed.
    Chapter titled "How it works" content changed.
    Chapter titled "Rewards" content changed.
    Chapter titled "Adactus500 Website" content changed.
    Chapter titled "Feedback" image changed from "adactus500feedback.jpg" to "".
    Chapter titled "Feedback" content changed.
    New Chapter added; title:"Infographic" image:"" order:"7".
    New Chapter added; title:"Infographic" image:"" order:"0".

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  • 11/09/2014

    Updated by Suzy Robinson on 11/09/2014 16:03:43

    Comment: tags added

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    New Tag assigned "South Manchester and Trafford".
    New Tag assigned "Wigan and Leigh".
    New Tag assigned "Sefton".
    New Tag assigned "North and East Manchester".
    New Tag assigned "Cheshire ".
    New Tag assigned "Other Lancashire".
    New Tag assigned "Chorley ".

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  • 03/09/2014

    Updated by Suzy Robinson on 03/09/2014 11:28:39

    Comment: updated figures

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    Chapter titled "History" content changed.

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  • 14/02/2014

    Updated by Suzy Robinson on 14/02/2014 13:40:44

    Comment: content updated with 2014 figures

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    Chapter titled "Overview" content changed.
    Chapter titled "History" content changed.
    Chapter titled "Rewards" content changed.

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  • 30/05/2013

    Updated by Athanasios Protopapas on 30/05/2013 09:44:17

    Comment: Added Adactus500 video

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    Chapter titled "How it works" content changed.

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  • 11/04/2013

    Updated by Brian Moran on 11/04/2013 16:34:30

    Comment: Added links to the Adactus500 page and blog category

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    Chapter titled "Adactus500 Website" content changed.
    Chapter titled "Feedback" content changed.

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  • 11/04/2013

    Updated by Brian Moran on 11/04/2013 16:29:41

    Comment: General improvements to the text.

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    Chapter titled "History" content changed.
    Chapter titled "How it works" content changed.
    Chapter titled "Rewards" content changed.

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  • 10/04/2013

    Updated by Suzy Robinson on 10/04/2013 10:25:35

    Comment: text formatter

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  • 10/04/2013

    Updated by Suzy Robinson on 10/04/2013 10:22:46

    Comment: text amended to include info on April 2013 relaunch

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    Chapter titled "Overview" content changed.
    Chapter titled "History" content changed.
    Chapter titled "How it works" content changed.
    Chapter titled "Adactus500 Website" order changed from "4" to "5".
    Chapter titled "Adactus500 Website" content changed.
    Chapter titled "Feedback" order changed from "5" to "6".
    Chapter titled "Feedback" content changed.
    New Chapter added; title:"Rewards" image:"" order:"4".

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  • 06/02/2013

    Updated by Suzy Robinson on 06/02/2013 10:03:07

    Comment: Reviewed article. No changes made. Will need reviewing again at the beginning of April

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  • 09/07/2012

    Updated by Elesh Makwana on 09/07/2012 11:47:35

    Comment: Replaced video with image to accommodate mobile site.

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  • 25/05/2012

    Updated by Admin on 25/05/2012 17:35:17

    Comment: Updated as part of annual review of document

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    Chapter titled "History" content changed.

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  • 27/01/2012

    Updated by Admin on 27/01/2012 10:13:55

    Comment: Programmed review of document to ensure it is still correct.

    Details: (show)

    Chapter titled "History" content changed.
    Chapter titled "How it works" content changed.
    Chapter titled "Adactus500 Website" content changed.
    Chapter titled "Feedback" content changed.

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