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Adactus Housing Group News

 
January 31st, 2017

Introducing Adactus Connect

We are delighted, and incredibly excited, to have launched our brand new customer website – Adactus Connect – today!

Connect replaces our previous online services, and gives our customers total access 24/7 to many more features including:

  • Pay rent
  • Request a repair
  • Update contact details
  • Check out local news on our Breathe Facebook feeds
  • Check out repair history
  • Request an energy advice visit
  • Download documents such as gas safety certificates, advice leaflets etc
  • Request a copy of their tenancy
  • Check out their rent account
  • Set up a direct debit
  • Request a rent statement (emailed as a pdf)
  • Update personal profile information
  • Add and update household members
  • Add and update next of kin information
  • Give notice
  • Contact us about any tenancy matters
  • Receive personalised information about our services
  • Receive alerts and messages about urgent tenancy matters
  • New features will be added soon!

Registration is now instant, and much simpler than before:

Visit https:/connect.adactushousing.co.uk

Click on registration and submit your details.

We then match your details against those that we hold on our systems. If there’s a match you will receive a password and you can log straight in. If there’s no match, don’t worry, just give us a call, update your details and you will be able to register again.

Connect has been developed with our customers’ needs in mind and, through a number of Adactus500 consultations and user testing sessions, we have designed the site to be as user friendly as possible whilst providing useful features and information 24/7 and on any device.

The site is currently available to tenants and leaseholders but we’re working on extending it to made registering for a property much easier too.

For more information click here or view the video below:

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Adactus Housing Group Ltd
Turner House, 56 King Street, Leigh,
Lancs, WN7 4LJ
Connect 0300 111 1133