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Adactus Housing Group News

 

Category Archives: MP consultation

February 21st, 2017

We are very happy to report that the Adactus500 Scrutiny exercise on Planned Maintenance has been successfully completed. The scrutiny panel, made up of eleven residents from across the Adactus Group, met over three meetings between September 2016 and January 2017 and produced a set of recommendations for our board members to consider. These recommendations, and the response to them from Adactus management, were presented to the performance, scrutiny and audit committee earlier this month. The committee approved the action plan and improvements are …

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February 14th, 2017

Last month, the Adactus500 scrutiny panel on Planned Maintenance met in Leigh for a final time to finish their scrutiny exercise. The main purpose of the final meeting was to give scrutiny panel members the opportunity to look in detail at the final report produced by our internal affairs team, consider the recommendations, and add their own recommendations too. Click here to view the notes from Wednesday’s meeting. The final set of recommendations are now being forwarded to the boards …

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January 20th, 2017

The final scrutiny report on planned maintenance has just been published. Following on from the scrutiny panel’s interim meeting, our Internal Affairs team has been busy gathering further evidence to present to the scrutiny panel at their meeting next week. Their report, which includes recommendations, is now available to view: Click here to view the Scrutiny Panel on Planned Maintenance– Final Report using an e-reader. Or click here to download the report as a pdf. We have also published the results of …

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January 11th, 2017

We recently asked Adactus500 members for their views on the repair appointments we offer, and to get an insight into how convenient these were based on individual circumstances. We learned a lot from this the feedback, and the results will be used to further shape our new online service, Connect, as well as the repair appointments we offer in general. Whilst overall 8 out of 10 members felt our appointments were convenient, for households where somebody was not normally at home during …

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November 7th, 2016

As a company we aim to be open and honest about our performance, decisions that we make and ultimately why we make them.  This ‘transparency’ is central to our relationship with our customers.  It helps us create and maintain confidence in our services.  We are committed to being transparent and publish a great deal of information on our website to fulfill this commitment. Earlier this year, we asked our customer’s views on what we give priority to. We presented a …

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Adactus Housing Group Ltd
Turner House, 56 King Street, Leigh,
Lancs, WN7 4LJ
Connect 0300 111 1133