Category: General

 
 
General | 19/05/2020
What to expect when we attend a repair or maintenance appointment.

From 18 May 2020 and as an extension to the ‘emergency plus’ service, we will also be undertaking all urgent repairs. Please only call us about maintenance when you need…

 
General | 14/05/2020
Beware of scammers during coronavirus pandemic

The coronavirus pandemic has impacted the livelihoods of millions of people across the world, with many being unable to work or losing their job completely. It appears, however, that scammers…

 
General | 05/05/2020
Resuming some more of our maintenance services

You may have started noticing more of our vans and operatives out and about in your neighbourhood.  We continue to carry out Emergency Repairs, Gas Safety and Electrical Safety checks…

 
General | 29/04/2020
Coronavirus testing

As you may be aware, the Government has announced that anyone who is showing symptoms of coronavirus and is either over 65 years of age, an essential worker or unable…

 
General | 28/04/2020
Resuming contact via automation

Since the Covid-19 lockdown came into effect we have spoken with more than 8,000 of our tenants to try and help them should they be experiencing difficulties in paying their…

 
General | 28/04/2020
Closed for Bank Holiday Friday 8 May 2020

We will be closed for Bank Holiday Friday on 8 May 2020. The Bank Holiday date has been moved this year to mark the 75th anniversary of VE Day. While…

 
General | 25/03/2020
Emergency out-of-hours temporary service disruption

If you have tried to contact our emergency out-of-hours service earlier this week, you may have experienced some difficulty getting through.  We have traced the fault and corrected it so…

 
General | 05/03/2020
Coronavirus – Advice for our residents

UPDATED: 22 June 2020 While we continue to monitor Government advice closely,  Jigsaw Group is entering a recovery phase with full services re‐establishing in line with the relaxation of Government…