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Jigsaw Rewards, You Said We Did | 22/02/2022
You Said, We Did: Tenant Satisfaction Measures

The Regulator of Social Housing has been seeking views on its proposals for tenant satisfaction measures. These are part of implementing changes to consumer regulation set out in the Government’s…
 
Jigsaw Rewards, Scrutiny | 17/02/2022
Jigsaw Rewards Scrutiny Panel: Repairs Satisfaction

As part of our aim to help regenerate neighbourhoods and provide opportunities for our communities to thrive, we work closely with residents to shape our priorities together including through our…
 
Jigsaw Support | 15/02/2022
Greater Manchester’s ‘hidden unemployed’ getting back to work

Thousands of people being dubbed Greater Manchester’s ‘hidden unemployed’ are getting help to get back to work, thanks to a programme supporting those furthest away from the jobs market. Figures…
 
Sustainability | 11/02/2022
Jigsaw Secures Vital Piece of Funding for Energy Upgrades to Hundreds of Homes

Jigsaw Homes Group has secured more than £1.7m to upgrade hundreds of homes throughout Greater Manchester and the East Midlands and improve their energy performance. The funding from the Social…
 
Jigsaw Group News | 08/02/2022
Help at hand for residents in view of sector-wide rent increases

From April 2022, rent increases will take place across the social housing sector.  Following guidelines set through Government regulation, rent charges are calculated annually using a set formula that makes…
 
Jigsaw Rewards, You Said We Did | 03/02/2022
You Said, We Did: Foodbank Survey

Through our Jigsaw Foundation programme, we have provided funding for a number of foodbanks across our regions. In 2020, we donated around £82,000 to foodbanks in Tameside, Oldham, Manchester, Wigan…
 
Customer Feedback | 01/02/2022
Customer Feedback Q3: October to December 2021

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve. Dissatisfaction…
 
General, Investor updates | 01/02/2022
Moody’s re-affirms A2 stable rating for Jigsaw Group

Credit rating agency Moody’s has re-affirmed  Jigsaw Homes Group Limited’s A2 stable rating. In its report published on 28 January 2022, the agency which rates the financial position of organisations…
 
General, In Your Area, Neighbourhood | 01/02/2022
Oldham Food Grocers Opens

A food grocer we helped to fund in the heart of Oldham officially opened last week to help residents in food poverty. Based at the Oldham food pantry in Anchor…
 
General, Jigsaw Rewards, You Said We Did | 20/01/2022
We have a WINNER!

We recently ran a prize draw giving Jigsaw Rewards users the chance to win £300 worth of Amazon vouchers. The response again was overwhelming, with even more residents signing up…
 
Jigsaw Rewards, You Said We Did | 18/01/2022
You Said, We Did: Allocations and Lettings Policy Consultation

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…
 
General, Sustainability | 17/01/2022
Big Energy Saving Week

This week (17-23 January) is the Big Energy Saving Week, a campaign led by Citizens Advice to help people manage their energy bills this winter. We know that with the…
 
Careers, General | 10/01/2022
Calling All Apprentices!

We have SEVERAL new and exciting apprenticeship roles to help you take that next step into a rewarding and fulfilling career in housing. From sales of new homes through to…
 
General | 20/12/2021
Staying safe and warm this winter

Winter is here so, we wanted to help make sure that you stay safe and warm over the coming months. We have pulled together some useful tips about how you…
Jigsaw Foundation, Jigsaw Rewards | 13/12/2021
‘Mystery Shoppers’ Give Feedback on our Customer Hub

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. Following the recent re-opening of our customer…
 
General | 09/12/2021
Christmas & New Year office opening hours

We will be closed during the festive period from 12:30pm on Friday 24 December 2021. We will re-open on Tuesday 04 January 2022. If you need to report an EMERGENCY…
 
General | 07/12/2021
Christmas is arriving, but Covid-19 hasn’t gone away

With the festive season arriving, many of us will be visiting family, friends and loved ones. Meaning it is essential that we do not spread the virus further. The Government…
 
General | 06/12/2021
Keeping Warm This Winter

With the recent rise in energy prices and the colder weather coming, we know that some people will be struggling to keep warm this winter. As part of our Winter…
 
General | 25/11/2021
Jigsaw Retains Highest G1V1 Rating from Regulator of Social Housing

Jigsaw Homes Group has retained the highest rating possible in the latest round of regulatory judgements issued by the Regulator of Social Housing on 24 November 2021. The Group was…
 
Jigsaw Support, Jigsaw Support News | 25/11/2021
16 Days of Action against Domestic Abuse

Victims of domestic abuse are being encouraged to break their silence as part of an international 16 Days of Action campaign led by Public Health England. The campaign runs each…