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General | 01/06/2021
Telephone service disruption – Tuesday 01 June 2021

We are experiencing problems with our telephone lines this morning. Our engineers are aware of the problem and already working to resolve. We wish to apologise for any inconvenience caused…
 
General | 30/05/2021
Telephone service restored – Sunday 30 May 2021

Our telephone service has been restored and we are now able to receive calls.  Thank you for your patience and wish to apologise if you have been unable to get…
 
General | 30/05/2021
Telephone service disruption – Sunday 30 May

As of late last night we are experiencing problems with our telephone lines not accepting any calls. Our engineers are aware of the problem and already working to resolve. We…
 
General | 28/05/2021
Bank Holiday Office Closure

We will be closed on Bank Holiday Monday (31.05.2021). We will continue to operate from Tuesday 01 June 2021. If you need to report an Emergency Repair during this time,…
 
Jigsaw Rewards, You Said We Did | 24/05/2021
You said – We Did: Our Complaints Policy

Through Jigsaw Rewards we have created a platform to allow residents to give us regular feedback on our services and plans for the future. In return for giving this feedback and…
 
General, In Your Area, Jigsaw Foundation, Jigsaw Rewards, Neighbourhood | 24/05/2021
£500,000 Community funding available for 2021

Our £500,000 community fund is now available for neighbourhood and community based projects! The fund supports local projects run by charities, resident and community groups, voluntary organisations, social enterprises and…
 
Jigsaw Group News | 24/05/2021
Telephone system essential maintenance work – Thursday 27 May

We will be carrying out essential maintenance work on our telephone system from 8.00am on Thursday 27 May. This may cause some disruption to our service. If your call disconnects,…
 
Customer Feedback | 20/05/2021
Customer feedback – January to March 2021

We use customer feedback to help us to learn and understand areas where we are delivering services well and areas where we can improve. We have also started delivering our…
 
General | 19/05/2021
Learning at Work Week 2021

  This week (17-23 May) is Learning at Work Week, an annual event to build learning cultures at work. It aims to put a spotlight on the importance and benefits…
 
Jigsaw Foundation, Jigsaw Rewards | 18/05/2021
Jigsaw Rewards Scrutiny Panel on Anti-Social Behaviour

At Jigsaw, we work together with residents to shape our priorities through an active consultation process via Jigsaw Rewards Scrutiny panel. Our latest Scrutiny Panel took place on 21 April….
 
Jigsaw Group News | 17/05/2021
Telephone service disruption – Monday 17 May

We are experiencing some issues with incoming calls this morning.  If your call disconnects, please try to contact us again later.  We are working to resolve the issue as soon…
 
General | 13/05/2021
Merger with Jigsaw Homes North – consultation feedback.

In January we wrote to Beech Housing Association Limited tenants and leaseholders to consult about the Board’s proposal to merge Beech with Adactus Housing Association Limited, now known as Jigsaw…
 
General | 27/04/2021
Bank Holiday Office Closure

We will be closed on Bank Holiday Monday (03.05.2021). We will continue to operate from Tuesday 04 May 2021. If you need to report an Emergency Repair during this time,…
 
Jigsaw Rewards, You Said We Did | 21/04/2021
You Said – We Did: Baby and Child First Aid Skills

The views and experiences of our residents are at the heart of our plans, helping us to make the changes needed to improve our neighbourhood services. We want to have…
 
General | 14/04/2021
Telephone service disruption – 14 April 2021

We are currently experiencing an intermittent fault on our telephone lines. We wish to apologise for any inconvenience caused if you have been unable to get through. You can contact…
 
General | 12/04/2021
Read all about our updated Neighbourhood Plans

The new revised versions of our Neighbourhood plans are now available on our websites.  The plans have been in place across the Group for the last two years.   During that…
General | 12/04/2021
Read all about our updated Neighbourhood Plans

The new revised versions of our Neighbourhood plans are now available on our websites.  The plans have been in place across the Group for the last two years.   During that…
General | 12/04/2021
Read all about our updated Neighbourhood Plans

The new revised versions of our Neighbourhood plans are now available on our websites.  The plans have been in place across the Group for the last two years.   During that…
 
General | 01/04/2021
Easter Holiday Closure Notice

We will be closed on Good Friday (02.04.2021) and Easter Monday (05.04.2021).   We will continue to operate from Tuesday 06 April 2021. If you need to report an Emergency Repair…
 
General | 31/03/2021
Universal Credit and Rent Changes – 01 April 2021

If you have been informed that your rent amount has recently changed and you claim Universal Credit, it is your responsibility to inform the Department of Work and Pensions (DWP)…