News

 
 
Customer Feedback | 14/02/2023
Q3 Customer Feedback Update

We are always keen to hear your feedback as this helps us to learn and understand areas where we are delivering services well and areas where we can improve.  

 
Jigsaw Group News | 14/02/2023
Jigsaw Awarded 2 Star Outstanding Rating from Best Companies

Jigsaw Homes has achieved a 2 Star Best Companies accreditation which showcases ‘outstanding’ commitment to workplace engagement.

 
Jigsaw Group News | 13/02/2023
Help For Residents Following Sector Wide Rent Increases 2023 

From April 2023, rent increases will take place across the social housing sector.   We know that this may be a difficult time for many households so we have set out how and why this increase is calculated and the ways you can get in touch if you need help.

 
General, Jigsaw Support | 10/02/2023
Celebrating our Successful Motiv8 Partnership

Funders, stakeholders, partners and Greater Manchester colleagues gathered to celebrate and reflect on the success of the Motiv8 partnership that has worked together over the past six years.

 
General | 10/02/2023
Winter Warmer Event Helps Residents Tackle Cost of Living Crisis

More than 100 Chorley residents attended a special Winter Warmer event dedicated to tackling the Cost of Living crisis at Coppull Library.

 
General | 31/01/2023
Project is Sew Much Fun

Jigsaw Homes residents put needle to thread as they took part in a 12 week sewing project in Crumpsall, Manchester.

 
Jigsaw Rewards, You Said We Did | 25/01/2023
You Said We Did: Online Repair Booking Survey

We are developing the existing “My Jigsaw” service to allow residents to book repair appointments. The service will allow residents to report a repair to us and for most common…

 
General | 24/01/2023
Fitness and Cooking Classes On the Menu in North Manchester

Residents got their heart rates up and enjoyed a range of fitness sessions and cooking classes in Cheetham Hill and Crumpsall.

The sessions were organised as part of Jigsaw’s partnership with charity Hopewell Manchester to improve wellbeing and address social isolation the local community.

General | 18/01/2023
Jigsaw Support Helps Residents Get Snugg

Jigsaw Support’s Springboard service teamed up with Snugg Homes to gift residents with brand new furniture to help furnish their new homes. Jigsaw’s shared ownership provider  Snugg wanted to provide…

 
Jigsaw Rewards, You Said We Did | 15/01/2023
You Said We Did: Cost of Living Survey 2022

In November 2022, 293 Jigsaw Rewards members took part in a survey to tell us about the impact the cost of living crisis was having on them and to give us ideas on how we can try to help.

Jigsaw Rewards, You Said We Did | 10/01/2023
You Said We Did: Furnished Tenancy Survey

Recently, 235 Jigsaw Rewards members took part in our Furnished Tenancy survey and shared their thoughts on how furnished tenancies might work best at Jigsaw.

 
Development | 09/01/2023
Work starts on 74 new homes in Werrington, Staffordshire

Work has started to build 74 new homes along the Ash Bank Road, Werrington, Staffordshire.

 
General | 05/01/2023
Supporting the Cost of Living in Chorley

Jigsaw’s Neighbourhood Engagement Team held a host of ‘cost of living’ events for residents in Chorley to help provide useful information, support and guidance for those struggling. Neighbourhood Engagement Officer…

 
General | 05/01/2023
Neighbourhood Team Provide Helping Hand this Winter

Some of our over 55’s residents in Ashton Central and St Peter’s enjoyed a Christmas party at Holy Trinity Church and Community Centre in December.

Jigsaw’s Neighbourhood Engage

 
General | 19/12/2022
Our services over Christmas & New Year 2022/23

Please note from Monday 26 December 2022 and during the festive period, we will be providing restricted services, including an Emergency Repairs service only.  Normal services will resume from Tuesday 03 January 2023.

 
Jigsaw Group News | 16/12/2022
Emergency repairs during the adverse weather conditions.

Attending emergency repairs is our main priority at the moment and in order to be able to deal with these, we have reverted to an Emergency Repairs only service. Please only call us if your repair is an emergency. 

 
Customer Feedback, Jigsaw Group News | 15/12/2022
Our Tenant Satisfaction Survey report is now live!

In August, more than 3,000 of our tenants took part in a survey to measure Tenant Satisfaction. The survey found that overall, 68% of tenants are very or fairly satisfied with Jigsaw as their landlord.

 
General | 14/12/2022
200 Winter Warmer Packs Delivered

More than 200 winter warmer packs have been delivered to residents in need as part of this year’s Keep Warm Keep Well project.

 
General | 09/12/2022
Essential IT maintenance work – Friday from 12pm until 6pm

Today (Friday 9 December 2022) from 12pm – 6pm  we will be carrying out essential maintenance to our IT systems. During this time we will be processing emergency repairs only. …

 
General | 09/12/2022
Our services on Friday 16 December 2022

Please note that we will be providing restricted services on Friday 16 December 2022 including an Emergency Repairs service only. Normal service will resume from Monday 19 December 2022. Please only…